Terms & Conditions

Last updated: January 2026

These Terms & Conditions ("Terms") govern your access to and use of the Sales System X program, website, and related services operated by Sales System X ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Company Information

Business name: Sales System X
Email: [email protected]
Phone: +91 87677 16435

2. Service Description

Sales System X is a 90-day, 1-on-1 sales system implementation program delivered digitally. The program includes:

  • Weekly 60-minute live 1-on-1 training sessions with Harshala Jadhav (16 sessions over 90 days)
  • Harshala's sales team taking the client's live sales calls for the duration of the program (up to 40 calls)
  • Custom Sales System X diagnosis and written game plan
  • Sales team training, role-plays, and weekly call reviews
  • Sales script library and objection-handling playbook
  • WhatsApp access to Harshala and her team for 90 days
  • Access to bonus digital resources including ebooks, masterclass recordings, and a private alumni community

All program content is delivered digitally via video calls, messaging platforms, and a private client portal. No physical goods are shipped. The 6-month post-program check-in and lifetime alumni access are included at no additional cost.

3. Eligibility

The program is available to business owners who meet our qualification criteria, including a minimum monthly revenue of Rs. 1,00,000 and an active sales pipeline. By applying, you confirm that the information you provide is accurate. We reserve the right to decline applications that do not meet our criteria, in which case any payment made will be refunded in full within 7 business days.

4. Pricing & Payment

The current program fee is communicated on the strategy call and confirmed in writing before payment is collected. Payment is processed securely through Razorpay. By submitting payment, you agree to Razorpay's terms of service in addition to these Terms. All prices are listed in Indian Rupees (INR) and are exclusive of applicable GST.

5. Refund & Cancellation Policy

We stand behind our guarantee: 10x your sales, or we work your pipeline free until you get there. If we fail to deliver this outcome in writing and you have completed the program in good faith, your refund eligibility is governed by the guarantee terms documented in your onboarding agreement.

Beyond the guarantee:

  • Before the program starts: Full refund available within 7 days of payment, provided the program has not been accessed.
  • Within the first 14 days of the program: Pro-rata refund available, minus the value of services already delivered (sessions completed, calls taken, materials accessed).
  • After 14 days of the program: No refund. Program fees cover reserved time, team capacity, and resources that cannot be re-allocated mid-engagement.

To request a refund, email [email protected] with your name, payment reference, and reason. Refund requests are processed within 7 business days of approval.

6. No-Show & Reschedule Policy

Strategy calls and training sessions can be rescheduled with at least 24 hours' notice using the link in your confirmation email. No-shows without prior notice may result in forfeiture of that session. Repeated no-shows may result in termination of the program without refund.

7. Client Responsibilities

To get the most out of the program, you agree to: (a) attend scheduled sessions on time and prepared; (b) provide accurate information about your business, pipeline, and sales process; (c) actively participate in training, role-plays, and call reviews; (d) maintain confidentiality of any proprietary strategies, scripts, or frameworks shared during the program.

8. Intellectual Property

All program content, frameworks, scripts, templates, and materials are the intellectual property of Sales System X and Harshala Jadhav. You are granted a non-exclusive, non-transferable license to use these materials within your own business. You may not resell, repackage, or distribute them.

9. Limitation of Liability

Our total liability for any claim arising from the program is limited to the amount you have paid us in the 12 months preceding the claim. We are not liable for any indirect, incidental, or consequential damages, including lost profits or business opportunities. Sales outcomes depend on multiple factors outside our control, including your product, market, ad spend, and team execution.

10. Governing Law & Disputes

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in , India. We will attempt to resolve any dispute informally via email before pursuing formal proceedings.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email to active clients at least 14 days before they take effect. Continued use of the program after changes take effect constitutes acceptance of the updated Terms.

Questions about these Terms?

Email: [email protected]

Phone: +91 87677 16435